Customer Service


Your feedback is important to us. We strive for the best Customer Service Experience and your opinion is invaluable. Determined to exceed customer expectations, our team will assess your shopping experience and contact you in view of the situation.

Call our Customer Service Department on + 961 1 88 88 55 Ext.: 603, or send an email to and our representative will get back to you within 24 hours.


If the product is covered by warranty, it will be mentioned in the description of the item on

If the item is eligible for a maintenance service, our team will schedule an inspection on site.

If the item is eligible for carry-in services, our support team will ask you to visit the specified service center. Kindly make sure that you have a copy of your order details.

Item will be reviewed and repaired if the terms and conditions apply.

Maintenance & After Sales Service

We offer maintenance and after sales service for the following categories:

  1. Fitness equipment repairs
  2. Machines delivery, assembling, moving, and disassembling machines
  3. Bike repairs
  4. Restringing
  5. Ski and snowboard waxing
  6. GoPro products care
  7. Razor products care
  8. Diving gear repairs

Customize your item

Choose from our catalog of different printing designs for all events, or ask our CS agent to help you customize your item.

You can send your request by email to the Customer Service Department:, and/or our team of CS representatives will attend to your needs.

Gift card

You offer, they choose, they smile!

For all special occasions, Mike Sport’s Gift Card offers your loved-ones more than 150 brands.

Available at all Mike Sport branches. For info call our Customer Service Department on +961 1 88 88 55 Ext.: 603, or send us an email to

The Gift Card can be bought and used in all Mike Sport Retail Stores in Lebanon excluding Mike Sport - The Outlet chain.