Terms & Conditions

Terms of Use:

 

INTRODUCTION

These are the terms and conditions of use for www.mikesport.com (Site).

Mikesport.com is operated by Mikesport & Co. s.a.l registered in Baabda on March 15,2003. Our registered company number is 2000620

Your use of mikesport.com will be subject to these terms and conditions and by using mikesport.com you agree to be bound by them. In addition to these terms and conditions, the following additional terms also apply to your use of mikesport.com and its associated features:  

We reserve the right to change these terms and conditions from time to time by changing them on mikesport.com.

ACCESS TO MIKESPORT.COM

It is your responsibility to ensure that your equipment (computer, laptop, notebook, tablet or other mobile device) meets all the necessary technical specifications to enable you to access and use mikesport.com and is compatible with mikesport.com.

We may, from time to time, restrict access to certain features, parts or content of mikesport.com, or the entire Site, to users who have registered with us. You must ensure that any registration details you provide are accurate. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.

We cannot guarantee the continuous, uninterrupted or error-free operability of mikesport.com. There may be times when certain features, parts or content of mikesport.com, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of mikesport.com, or any features, parts or content of mikesport.com.

WHAT YOU ARE ALLOWED TO DO

You may only use mikesport.com for non-commercial use and only in accordance with these terms and conditions. You may retrieve and display content from mikesport.com on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. Additional terms may also apply to certain features, parts or content of mikesport.com and, where they apply, will be displayed on-screen or accessible via a link. 

WHAT YOU ARE NOT ALLOWED TO DO

Except to the extent expressly set out in these terms and conditions, you are not allowed to:

  • 'scrape' content or store content of mikesport.com on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the content of mikesport.com;
  • remove or change any content of mikesport.com or attempt to circumvent security or interfere with the proper working of mikesport.com or the servers on which it is hosted; or
  • create links to mikesport.com from any other website, without our prior written consent, although you may link from a website that is operated by you provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of mikesport.com, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

You must only use mikesport.com and anything available from mikesport.com for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in any content of mikesport.com (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these terms and conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from mikesport.com. In the event you print off, copy or store pages from mikesport.com (only as permitted by these terms and conditions), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced.  

CONTENT

We may change the format and content of mikesport.com from time to time. You agree that your use of mikesport.com is on an 'as is' and 'as available' basis and at your sole risk.

Whilst we try to make sure that all information contained on mikesport.com (other than any user-generated content) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information.

We make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of mikesport.com and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using mikesport.com or relying on any of its content.

We cannot and do not guarantee that any content of mikesport.com will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

USER CONTENT

Mikesport.com may, from time to time, allow you to upload user-generated content and may also allow you to communicate that content, either to selected recipients or in public areas, such as comments pages, chat rooms, message boards, and/or news groups (collectively User Content Areas). We do not control the material submitted to User Content Areas (collectively User Submissions), nor are User Content Areas actively moderated. You are solely responsible for the content of your User Submissions as submitted by you and acknowledge that all User Submissions express the views of their respective authors, and not our views.

If you participate in any User Content Areas, you must:

  • keep all User Submissions relevant to the purpose of the User Content Area and the nature of any topic;
  • not submit any User Submission that is unlawful, threatening, abusive, libelous, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party;
  • not submit any User Submission that contains any viruses and/or other code that has contaminating or destructive elements;
  • not submit any User Submission containing any form of advertising; and
  • not impersonate, or misrepresent an affiliation with, any person or entity.

You agree that, by submitting any User Submission, you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Submission (in whole or part) and/or to incorporate it in other works in any form, media or technology, and you waive any moral rights you may have in, or to be identified as the author, of such User Submission.

You agree that we can also pass on any User Submission to third parties for product reviewing purposes.

Whilst we do not pre-screen User Submissions, we reserve the right, in our sole discretion, to delete, edit or modify any User Submission submitted by you and/or to close any topic, at any time without notice to you.

Complaints about the content of any User Submission must be sent to customer.service@mikesport.com and must contain details of the specific User Submission giving rise to the complaint.

EXTERNAL LINKS

Mikesport.com may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of our association with their operators or promoters.

GENERAL

If you are a consumer and not a business user, in no event shall we be liable to you for any business losses, and if you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses, and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

CONTACTING US

Please submit any questions you have about these terms and conditions, an order you have placed or ordering in general by e-mail to customer.service@mikesport.com , by telephone on + 961 1 888855 ext.603

Opening hours: 9:00 till 18:00 (week days) and 9:00 till 14:00 (weekends)

 

Terms of Supply:

Due to the current import situation, and in order to maintain customer satisfaction, you can only purchase 2 pieces of the same item under the same order, email, or phone number. If an order contains more than 2 pieces from the same item, our team will not process the order and will contact you to adjust the order.

INTRODUCTION

These are the terms and conditions of supply for www.mikesport.com (Site).

Mikesport.com is operated by Mike Sport & Co S.A.L. trading as Mike Sport (we, us and our). We are a joint stock company, registered in Baabda (Lebanon). Our registered company number is 2000620, and our registered office is at Zalka highway, Mike Sport Building. Our VAT registration number is 313281-601.

Your purchase of any of the products offered on this Site (Products) is subject to these terms and conditions and by placing an order for any Product you agree to be bound by them. You confirm that you are of full age or have received parental permission and that you have the legal capacity to enter into a contract and to subsequently place an order on mikesport.com for Products. You should print a copy of these terms and conditions for future reference.

In addition to these terms and conditions, the following additional terms also apply to your use of mikesport.com and its associated features:

  • our Website Terms of Use which govern use of mikesport.com itself;
  • our Privacy Policy and our Cookie Policy which govern use of your personal information submitted to or via mikesport.com;
  • We reserve the right to change these terms and conditions from time to time by changing them on mikesport.com, although no such change will affect any order you have already placed with us.

ORDERING AND AVAILIBILITY

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us on the checkout page.

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by submitting your order, you enter into an obligation to pay for the Product(s) in the event that your order is accepted by us. The contract between you and us in relation to the Products ordered (Contract) will only be formed when we send you the Confirmation e-mail. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract. We will send you an email confirming when the Product been dispatched together with (where applicable) a tracking number.

The Contract will relate only to those Products we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the acceptance such orders has been confirmed in a separate Acceptance Confirmation.

Our product and service offers apply for as long as they remain visible on mikesport.com, except when special offers are available, in which case the term of validity of those offers will be stipulated on mikesport.com. You are advised to check the availability of items on the relevant product information page.

If an item ordered is not available, we reserve the right to cancel the order, in which case you will be notified accordingly. If you place an order for several products one of which is unavailable, we will inform you accordingly. The rest of the order will be processed and dispatched to you within the time limit indicated on mikesport.com.

Mikesport.com may also offer to replace the unavailable item with a similar item of similar quality with your prior agreement. In this case, if you then exercise your right to cancel the order after receipt of the substitute item, you will be required to pay the return delivery costs.

You may access and review orders placed by you on mikesport.com by going to My Account.

 

SHIPPING AND DELIVERY

 

RISK AND OWNERSHIP

Products ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Products ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Products, including any delivery charges, has been received.

PRICE AND PAYMENT

The price of Products is as quoted on mikesport.com

Prices include VAT but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due once you have selected your chosen delivery method.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an e-mail Confirmation.

Mikesport.com contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on mikesport.com may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge you the lower amount. If a Product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

Payment for all orders must be made by credit or debit card, via PayFort or by using Mike Sport Cash on Delivery service on the checkout page. We accept payment by most major credit and debit cards.

We will charge your credit or debit card to full payment as soon as we pick the first item of your order in the warehouse. If we unfortunately notice a lack of availability of one of the Products, we will advise you immediately and you will be able to choose between the cancellation of the whole Order or a partial refund.

Please note that in the payment transaction process, we ask the card issuer to ring fence (reserve) the amount of any order before we pick the first item. It means that even if you order one item, it may still appear that you were charged for it, but as soon as we inform the card issuer that the order has been cancelled, the funds will be released straight back to you.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

CONSUMER RIGHTS

Except in relation to certain Products set out below, you may cancel a Contract at any time before your order is delivered and up to seven (7) days afterwards.

If you cancel, you will receive a full refund of the price paid for the Products in accordance with our Return, Refund and Exchange Policy.

You may return or exchange most new items sold by Mike Sport within seven (7) days from your purchase, in the original unused condition and unopened packaging, unless there is a manufacturer defect.

Return and Exchange Conditions

Card Charges

Your card will be charged when you place your order. If we are not able to fulfill your order for any reason your card will be refunded. 

Cancellation

You cancel your order free of any charge within two (2) hours from purchase time. Please send a cancellation email to ecom@mikesport.com with your order number and details.

You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product, from the refund to which you are otherwise entitled.

You will not have any right to cancel a Contract for the supply of any of the following Products:

perishable items;

audio and/or visual recordings or computer software or hygiene-sealed items, in each case, where the sealed packaging has been opened;

or products that have been personalized or made to your own bespoke specifications (if we offer such options);

merchandise that has been worn, used, or altered;

underwear, swimwear, socks, and fragrances

unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered.

You will be responsible for the cost and risk of returning the Products to us, except in the case of items which we substitute if the precise Products you order are not in stock.

Nothing in this section affects your legal rights.

Refunds Policy

If you cancel a Contract between us within the seven (7) days off period (see above), we will process the refund due to you as soon as possible and, after the day on which we receive the Products back. We will refund the price of the Products in full (subject to any deduction we are entitled to make due to your use of or damage to the Products), including the cost of standard delivery. However, we will not refund your cost of returning the Products to us.

We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

FAULTY PRODUCTS

If any Product you order is damaged or faulty when delivered to you, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe a Product was delivered damaged or faulty, you should inform us as soon as possible, preferably in writing to ecom@mikesport.com , giving your name, address and order reference.

PRODUCT INFORMATION

Whilst we have taken reasonable steps to depict Products as accurately as possible through the photographs and other images featured on mikesport.com, the detailing (such as color, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it.

Any information on mikesport.com regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order  (see Contact Us).

Certain Products sold on mikesport.com are covered by a sales warranty for the term stipulated on the relevant product information web page and information accompanying the actual Product. 

If you require after sales care or if you have any questions on a product warranty, please contact us on + 961 1888855 Ext.: 1863

OUR LIABILITY

In no event shall we be liable to you for any business losses and any liability we do have for losses you suffer arising from any Contract shall not exceed the purchase price of the relevant Products and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any Contract that is caused by events outside our reasonable control.

GENERAL

You may not transfer or assign any or all of your rights or obligations under any Contract.

All notices given by you to us must be given in writing to the address set out at the end of these terms and conditions. We may give notice to you at either the email or address you provide to us when placing an order.

If we fail to enforce any of our rights, that does not result in a waiver of that right.

If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.

These terms and conditions may not be varied except with our express written consent.

These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract.

These terms and conditions shall be governed by Lebanese law, and you agree that any dispute between you and us regarding them or any Contract will only be dealt with by the courts of Jdeideh.

CONTACTING US

Please submit any questions you have about these terms and conditions, an order you have placed or ordering in general by e-mail to ecom@mikesport.com, by telephone on + 961 1 888855 Ext.: 2310 from Monday to Friday between 9.00 AM and 6.00 PM.

You can also write us on the following address:
Mike Sport & Co S.A.L.

E-Commerce Department
Zalka Highway- Mike Sport Building,
LEBANON

 

Privacy Policy:

This privacy policy discloses the privacy practices for www.mikesport.com

This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any
  2. Change/correct any data we have about you
  3. Have us delete any data we have about you
  4. Express any concern you have about our use of your data

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via phone at + 961 1 88 88 55 or ecom@mikesport.com.

 

Cookie Policy:

We do not use cookies for any purpose other than the ones listed in this policy. By using our website, you agree that cookies may be placed on your computer or internet-enabled device. 

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our website, including necessary, functional, performance and targeting cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use this information to improve the browsing experience for all of our users.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work, and we do not use these cookies to collect personal information about you. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Mike Sport is dedicated to user experience and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and do not gather any information that can personally identify you. However, because these cookies are not strictly necessary for the use of our website, we require your consent to use them. The performance cookies we use include:

  • First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
  • We also use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

Targeting cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. We do not use third-party advertising cookies.

Finally, Social plug-in tracking cookies are used by many social networks that have “social plug-in modules”. We integrate these modules into our platform to provide services than can be considered as “explicitly requested” by our users. Your consent, however, is required because some third-party social plug-in tracking cookies are used for things like behavioural advertising, analytics, and/or market research.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

Social Buttons

Social Buttons for third-party social media sites are used to enable our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and the internet, please read their respective Terms of Use and Privacy Policies.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

You can opt out of customized ads by visiting:

To opt-out of Google Analytics:

If you use our website without opting out, it means that you understand and agree to data collection for the purpose of marketing ads to you.